British Council approved education agent      We are providing IELTS Exam preparation courses at our Dhaka centre                
 

Key skills and core competencies

We have accomplished a wealth of key skills and core competencies in higher education industry from regular training and
Continuous Professional Development (CPD) courses, these include –
Sector Knowledge
  • Up-to-date knowledge of the higher education sector
  • Sufficient knowledge of life in the study destinations worlwide
  • Clear understanding of higher education course and progression route
  • Competencies in qualification assessment and academic mapping
Professional Skills
  • Ability to develop and maintain good relationships
  • Efficiency in taking initiatives and be creative
  • Giving attention to detail and quality control
  • Ability to read non-verbal signals, body language, voice tones
Customer Care
  • Listening with empathy and attention
  • Maintaining focus on customer needs
  • Conducting responsiveness and responsibilities
  • Providing timely, sufficient, honest and inclusive service
Organisational Skills
  • Organising multiple tasks, effective work schedule
  • Applying flexibility with open mind and adapt with change
  • Effective teamwork and cooperation
  • Training staff members and referees
Professional ethics
  • Application of integrity, objectivity and confidentiality
  • Compliance with anti-corruption guidelines, code of conducts
  • Awareness of conflict of interests and intimidation threats
  • Application of professional judgement and personal values
Marketing & promotion
  • Mastery in promotional strategies to gain competitive edge
  • Efficiency in building reputation, developing brands & sustaining growth
  • Intelligence in markets, partners’ activities, threats from new entrants
  • Ability for creating opportunities to exceed competitors’ activities